Managing a Crisis Like MH370
Rick Clements, Crisis Communication Specialist
10-Apr-14 15:00
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Since MH370 disappeared more than a month ago, media coverage of the missing plane has been fueled by heartrending stories of grief, conspiracy theories and aviation experts speculating on the flight’s probable outcome, but what does it feel like to manage a crisis like this from the other side? Crisis communication specialist Rick Clements is here to give us a glimpse of the communication challenge facing both the Malaysian government and Malaysia Airlines.
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Tags: aviation, mh370, perspectives