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BNM Steering Motor Insurance Towards Consumers’ Needs
11 mins·08:45, 26 Aug 2025
BNM Steering Motor Insurance Towards Consumers’ Needs
11 mins
·
08:45, 26 Aug 2025
·
Recommended
1 hr 23 mins
43 mins
40 mins
Guest: Lailatul Akma (Deputy Director, Consumer & Market Conduct Department, ), Bank Negara Malaysia
Bank Negara Malaysia has introduced major enhancements to its Claims Settlement Practices Policy Document, aimed at simplifying procedures, improving service standards, and accelerating approvals for motor insurance claims. Lailatul Akma, Deputy Director, Consumer & Market Conduct Department, Bank Negara Malaysia explains how these changes can help Malaysian consumers.
Presenter: Keith Kam, Elaine Boey
Producer: Jake Lim
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