BFM 89.9
The Business Station
Why Businesses Should Pay Attention To Online Reviews
16 mins·12:00, 24 Aug 2020
Why Businesses Should Pay Attention To Online Reviews
16 mins
·
12:00, 24 Aug 2020
·
Recommended
How often do you check Google Reviews before going to a new restaurant? The way we gauge a place’s quality has changed over the last decade, with online platforms informing us if that new pizza joint is worth the 30-minute drive. Yet, many businesses seem to underestimate the value of online reviews. What can they do to garner better feedback from their customers?
Presenter: Audrey Raj and Freda Liu
Producer: Arvindh Yuvaraj
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