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Under this new policy, passengers who cancel their booking after five minutes will be charged with a fee between RM3 and RM5. Consumer groups are criticising the policy for being unfair to passengers.
Presenter: Lee Chwi Lynn, Kelvin Yee
Producer: Shawn Tanis
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Grab's Passenger Cancellation Policy
4 mins
·
17:35, 20 Mar 2019
Under this new policy, passengers who cancel their booking after five minutes will be charged with a fee between RM3 and RM5. Consumer groups are criticising the policy for being unfair to passengers.
Presenter: Lee Chwi Lynn, Kelvin Yee
Producer: Shawn Tanis
Share:
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Recent episodes
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