With the rise of e-commerce, people want everything delivered instantly, whether it’s from an online store or a brick and mortar setup. That’s where ZeptoExpress comes in. ZeptoExpress is an On-Demand Delivery Platform that allows customers to make delivery bookings at their convenience, by guaranteeing a maximum delivery time of 3 hours. The service also employs state-of-the-art algorithms to predict consumer patterns. Today we speak to Mohd Izzairi, CEO of ZeptoExpress, as he covers the logistics of running such a service, the challenges his company faces, and how the idea to crowdfund a delivery service came about in the first place.