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The Business Station
Transformation To Reimagine Customer Journeys And Staying Relevant
20 mins·09:30, 22 Sept 2025
Transformation To Reimagine Customer Journeys And Staying Relevant
20 mins
·
09:30, 22 Sept 2025
·
Recommended
36 mins
10 mins
Guest: Syed Ahmad Taufik Albar, Group CEO, Community Financial Services,, Maybank
As banks navigate rapid digital change and shifting customer needs, staying ahead means rethinking how they serve communities and empower employees. On today’s Pinnacle Perspectives, Philip See speaks with Syed Ahmad Taufik Albar, Group CEO of Community Financial Services at Maybank, on how the bank is reimagining customer experiences and leading transformation in Malaysia’s financial sector.
Image Credit: Shutterstock.com
Presenter: Philip See
Producer: Tun Hizami Hashim
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