Join us as we chat with Duncan Ross, Founder of Xzotic Pens, a Malaysian-based company specializing in personalized, hand-turned wooden pens. Founded in 2021, Xzotic Pens has quickly become a standout in the fine writing industry, with seven retail stores across Selangor and Johor Bahru. In this episode, Duncan shares his journey of turning a passion for craftsmanship into a thriving business, the challenges along the way, and how he’s scaling in Malaysia’s competitive market.