Delivering Quality in Healthcare
Dr Farina Mohd Salleh, Consultant Emergency Physician, Emergency Department Manager and Director of Quality, IJN
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Quality in healthcare means providing the care the patient needs when the patient needs it, in an affordable, safe, effective manner. In order to deliver quality in medical services, there are more things that happen in the back end of healthcare – a system of check and balance – that patients and their family members are not privy to but receive the benefits of. IJN’s Director of Quality Dr Farina Mohd Salleh gives us an insight into how quality standards in healthcare are regulated, reviewed and refined.
Produced by: Tina Carmillia
Presented by: Meera Sivasothy
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Tags: quality, healthcare, triage system, patientâ€™s rights, patient safety, waiting time, telemedicine, medical technology, nursing, medical education, safety standard, Health and Living, Bigger Picture,