BFM 89.9

Podcast  >  Enterprise  >  Open For Business  >  Failing Forward Ep.04: Customer Acquisition & Retention

Failing Forward Ep.04: Customer Acquisition & Retention

Zeehan Zahari, Copper | Renuka Sena, Proficeo

11-Nov-19 10:00

Failing Forward Ep.04: Customer Acquisition & Retention

Zeehan and her Michelin Star trained chef husband Chai had on paper, all the right ingredients for a successful restaurant. However, the perennial issue of Location, Location, Location was a thorn that needed to be overcome. What do you do to acquire customers when you are not visible to ground traffic? We discuss this and Customer Retention on this episode of Failing Forward.

click here for more episodes of Failing Forward. 


Produced by: Audrey Raj

Presented by: Audrey Raj


Download the BFM mobile app. Stay at home and stay up-to-date.

Tags:  entrepreneurshipfailuresmistakesCLTVmetricsPersonal FinancePersonal DevelopmentManagerial Resources/Development

Business
Money
Life

Share this podcast

Latest Podcasts




Play / Pause

Listen now : Pick of the Pops (REPEAT)

Today’s Shows



10:00 AM

Pick of the Pops (REPEAT)

12:00 PM

Bar None (REPEAT)

1:00 PM

Ringgit and Sense (REPEAT)

How To Invest While Managing Anxiety?; Yap Ming Hui, Managing Director, Whitman Independent Advisors Sdn Bhd

1:30 PM

The Property Show (REPEAT)

Monthly Property Legal Clinic - September 2020; Chris Tan, Managing Partner, Chur Associates

2:00 PM

Cruise Control (REPEAT)

The Greatest 3-Series Ever Made; Daniel Fernandez, dsf.my

3:00 PM

By the Book (REPEAT)

Women Authors and their Pseudonyms; Lee Chwi Lynn & Sharmilla Ganesan | William Tham, author

4:00 PM

The Bigger Picture (REPEAT)

Talking To Your Kids About Financial Issues; Dr Rajini Sarvananthan, Consultant Developmental Paediatrician

5:00 PM

TED Radio Hour

6:00 PM

Night School (REPEAT)

Teaching and Learning in the Time of COVID-19; Ruslan Bin Abdul Rahim, Dean of Faculty of Arts and Design, Universiti Teknologi MARA | Khairul Azril Bin Ismail, Director of De Institute of Creative Arts and Design, UCSI University

7:00 PM

Take Five (REPEAT)

8:00 PM

The Flow (REPEAT)

9:00 PM

The Selector