BFM 89.9

Podcast  >  Enterprise  >  Enterprise Biz Bytes  >  Customer (Dis)Service

Customer (Dis)Service

Richard Bradbury | Christine Wong | Audrey Raj

21-Aug-18 12:00

Customer (Dis)Service

We’ve all had our frustrations with customer service representatives, but what would make it more efficient? Artificial Intelligence perhaps?


This and more than 60,000 other podcasts in your hand. Download the all new BFM mobile app.

Categories:  TechnologyMedical Innovation and TechnologyTechPersonal DevelopmentEntrepreneurshipSME

Tags:  Customer ServiceCustomer Satisfactionartificial intelligenceChatbotsbots


Share this podcast




Play / Pause

Listen now : BFM 89.9 -- The Business Station

Today’s Shows



9:00 AM

Evening Edition (REPEAT)

Langkawi For Every Budget; Nadge Ariffin, Tourism Consultant and Heritage and Gastronomy Historian

10:00 AM

Lagu Lagu Dulu Dulu (REPEAT)

Ep 5 - Duets; Sean Ghazi & Ida Mariana

11:00 AM

A Bit of Culture (REPEAT)

Are Rituals Important?; Kam Raslan | Vernon Adrian Emuang | Matt Armitage

12:00 PM

I Love KL (REPEAT)

Keeping It Local at Kedai KL; Dato’ Sharon Haniffa & Datin Christine Bong, Co-founders, Kedai KL

1:00 PM

Best of Enterprise (REPEAT)

Helping Malaysians Get Payd Easier & Faster; Justin Kong, co-founder, Payd

1:30 PM

Raise Your Game (REPEAT)

Integrating Sustainable CSR; Aaron Dason, Head of Operations, M.A.D. Movement

2:00 PM

Popcorn Culture (REPEAT)

Stuff We Missed - Belfast

2:30 PM

Popcorn Culture (REPEAT)

Stuff We Missed - Last Night In Soho

3:00 PM

GGWP (REPEAT)

BFM x KKP Monthly Round-up - September 2022; Jonathan Leo, Content Director, Kakuchopurei.com

4:00 PM

Pick Of The Pops

Epi462 - Hits From The 60s to 80s

6:00 PM

Wavelength (REPEAT)

Ep307 - LÜCY