Food Delivery 2.0
Richard Bradbury | Freda Liu | Audrey Raj
The Dabbawalas of Mumbai have been delivering food for 125 years - and are extremely good at it. According to Harvard Business School, they are rated 6 Sigma, meaning that when they rarely make a mistake, it amounts to 3.4 mistakes in a Million. What services in Malaysia could we improve immediately with a little tech and innovation? - the team discusses.
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