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To Return, Or Not To Return?

18 mins·12:00, 24 Mar 2021
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To Return, Or Not To Return?

18 mins
·
12:00, 24 Mar 2021
·

Online shopping has risen strongly during the pandemic, but this has also meant a big increase in the number of items being sent back because they don't fit, or aren't as expected. A number of tech firms are helping retailers deal with these higher returns levels.

Presenter: Audrey Raj and Freda Liu

Producer: Richard Bradbury

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