BFM 89.9
The Business Station
Copyright © 2025 BFM Media Sdn. Bhd. 200601017962. All rights reserved
Copyright © 2025 BFM Media Sdn. Bhd. 200601017962. All rights reserved
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30 mins
29 mins
Online shopping has risen strongly during the pandemic, but this has also meant a big increase in the number of items being sent back because they don't fit, or aren't as expected. A number of tech firms are helping retailers deal with these higher returns levels.
Presenter: Audrey Raj and Freda Liu
Producer: Richard Bradbury
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