Slurp! is an easy-to-use and customisable cloud-based point-of-sale (POS) system currently offered to F&B retail businesses in Malaysia. Slurp! aims to establish an ecosystem in the overwhelming F&B industry, easing the flow of retailers in their businesses as well as incorporating convenience in customers’ experiences. We speak to Lau Shi-Ying and Reza Razali from SilentMode, the company behind Slurp! to discuss the transformation and progress in their company throughout the years as well as the challenges faced in the F&B industry.