In the working world, it is easy to lapse into a culture of miscommunication and distrust, which leads to a lack of productivity and an unhealthy work environment. So how do we avoid this, and how do we improve our Conversational Intelligence®? Award-winning executive coach and CEO of The Success Lab, Rita Shah, shares her expertise.

Produced by: Freda Liu

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Tags:  Enterprise,  Raise Your Game,  Conversational Intelligence,  Rita Shah,  The Success Lab,  communication,  trust,  culture of trust,  Education,  CEO/Business leaders,  Personal Development,  Managerial Resources/Development,  Entrepreneur Resources/Development