
Conversational Intelligence® – Creating a Culture of Trust

Conversational Intelligence® – Creating a Culture of Trust
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In the working world, it is easy to lapse into a culture of miscommunication and distrust, which leads to a lack of productivity and an unhealthy work environment. So how do we avoid this, and how do we improve our Conversational Intelligence®? Award-winning executive coach and CEO of The Success Lab, Rita Shah, shares her expertise.
Producer: Freda Liu
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