Setting the Gold Standard in Hospitality
Steve Cokkinias, Ritz Carlton | Jennifer Ong, HAPA
You can share this podcast by copying this HTML to your clipboard and pasting into your blog or web page.
Jennifer Ong of Hospitality Asia Platinum Awards and Steve Cokkinias, General Manager of The Ritz-Carlton Kuala Lumpur and HAPA Malaysia's 2010 General Manager of The Year talk about the service element in any business.
Download the BFM mobile app. Stay at home and stay up-to-date.