The number of financial businesses and startups that are progressively seeking new technological solutions to remain relevant is at an all-time high as we are finally delving into the revolutionary era where finance marries technology. With cryptocurrency, online banking and crowdfunding being all the rage, could this be a wave goodbye to brick-and-mortar banks downtown and face-to-face customer services? It is a question of choosing between traditional retail banks or online-only banks, asset managers or robo-advisors, old-fashioned lenders or peer-to-peer marketplaces. We speak to Aznan Abdul Aziz, Director of Financial Sector Development Department of Bank Negara Malaysia, and Fintech Enabler Group (FTEG) chairman to find out how we’re doing in this space.