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The digital age is truly redefining how banking services are delivered, the types of businesses offering these services, and consumer expectations of the services they receive are changing. Legacy systems are making it difficult for traditional banks to compete in this environment. However, a key advantage that these banks have is their customer data, which is essential to survival in the digital economy. How can the traditional banks leverage on this, especially that this year has been challenging?
Presenter: Richard Bradbury
Producer: Richard Bradbury
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