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Today On Twitter: The Customer Is (Not) Always Right
7 mins·17:35, 24 Jun 2022
Today On Twitter: The Customer Is (Not) Always Right
7 mins
·
17:35, 24 Jun 2022
·
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The customer is always right, or so it’s been since time immemorial. But are they? We look at a call to normalise answering back and reasoning with customers when the situations calls for it, following a viral video of a fast-food store employee defending herself in an argument with a customer.
Image Source: Ketut Subiyanto, Pexels
Presenter: Lee Chwi Lynn
Producer: Evening Edition
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