BFM 89.9

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Showing 1 to 17 of 30 results.
 



Trending Today: Rate Our Govt's Customer Service

Trending Today: Rate Our Govt's Customer Service

AI Assembled: How IKEA's BILLIE AI Could Change The Face of Customer Experience

AI Assembled: How IKEA's BILLIE AI Could Change The Face of Customer Experience

Byron Fernandez, Executive Vice President & Group Chief Information Officer , TDCX

Using Tech to Recommend the Best Handymen & Service Experts

Using Tech to Recommend the Best Handymen & Service Experts

Lua Jes Min, CEO, Recommend.my

Digital and Personalised Customer Service

Digital and Personalised Customer Service

Guray Ozturk, Business Development Director, Infobip

When Is It Okay To Be Mad At Your Waiter?

When Is It Okay To Be Mad At Your Waiter?

Hello, May I Speak To A Human?!

Hello, May I Speak To A Human?!

Premkumar Chandrashegaran, Head of Data Science, Omnilytics

Today On Twitter: The Customer Is (Not) Always Right

Today On Twitter: The Customer Is (Not) Always Right

Humanising Your Customer Service Bots

Humanising Your Customer Service Bots

Anirudh Shenoy, Senior Product Manager, Yellow.ai

Talkative AI

Talkative AI

Rajesh Ganesan, ManageEngine

The Human Voice in an AI Future

The Human Voice in an AI Future

Ravi Saraogi, Uniphore

Audio Is Not Dead, Yet.

Audio Is Not Dead, Yet.

The Next Normal: Cloud Communications

The Next Normal: Cloud Communications

CS Gill, Infobip Malaysia

Embracing Technology For Better Customer Experiences

Embracing Technology For Better Customer Experiences

Scott Rigby, Adobe

Hospitality Asia Platinum Awards

Hospitality Asia Platinum Awards

Jenn Ong

Difficult Customer? Seven Proven Strategies To Turn The Relationship Around

Difficult Customer? Seven Proven Strategies To Turn The Relationship Around

Richard Bradbury | Freda Liu | Arvindh Yuvaraj

How Do You Tell If A Bot Is Human?

How Do You Tell If A Bot Is Human?

Richard Bradbury | Freda Liu | Christine Wong

 
 




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Listen now : BFM 89.9 -- The Business Station

Today’s Shows



6:00 AM

The 6AM Stretch

7:00 AM

World Market Watch

7:15 AM

Morning Brief

7:30 AM

Morning Brief

7:45 AM

Morning Brief

8:00 AM

The Breakfast Grille

Dr. Tara Beteille, World Bank Lead Economist & Program Leader (Human Development)

8:30 AM

Morning Brief

8:45 AM

Morning Brief

9:00 AM

Opening Bell

9:15 AM

Opening Bell

9:35 AM

What's the Focus

10:05 AM

Open For Business

Lakshita Wijerathne, CEO of Eutech Cybernetic

11:00 AM

Mattsplained

Matt Armitage, Founder, Kulturpop

12:00 PM

Enterprise Explores

Arun Menon, Managing Director, Ipsos Malaysia

1:00 PM

The Breakfast Grille Repeat

Dr. Tara Beteille, World Bank Lead Economist & Program Leader (Human Development)

2:05 PM

Front Row

Forged by Time: Ono Kang's Visual Diary, Dato’ Sri Bernard Chandran, Founder, ArtisFair | Ono Kang, Visual Artist

3:05 PM

Good Things

Prof Mazlan on Reaching for the Stars, Prof Emeritus Tan Sri Dr Mazlan Othman, Astrophysicist and Senior Fellow, Academy of Sciences Malaysia

4:05 PM

Health & Living

Doctor in the House: Doctor in the House: Can Malaysia Be A Regional Hub for Clinical Trials?, Dr George Lee, Consultant Urologist | Dr Mohamed Elwakil, Country President, Novartis Malaysia | Dr Akhmal Yusof, Chief Executive Officer, Clinical Research Malaysia

5:00 PM

Top 5 at 5

6:00 PM

Inside Story

7:30 PM

Just For Kicks

9:00 PM

A Bit of Culture

Dating App Etiquette; Kam Raslan | Dhanya Nair | Sudais Ferhard