BFM 89.9
The Business Station
Recommended
45 mins
43 mins
Amidst these trying times, consumers have found that they have more questions than ever. And serving at the frontline of corporates during this time, an efficient contact centre has become the core of many business operations. But what happens when customer support is #WFH? We speak to global cloud communications platform Infobip about the next generation of cloud contact centres, and how businesses can build connected customer experiences across all stages of the customer journey at scale.
Presenter: Audrey Raj
Producer: Audrey Raj
Share:
Recent episodes
0
Latest stories
Podcasts · Jan 24 · 12:00PM
Animated Movies, Domesticated Animals & Dark Remakes
45 mins
Podcasts · Jan 24 · 11:00AM
Madness in Paris as Man City Squandered A 2-0 Lead Against PSG
49 mins
Podcasts · Jan 24 · 10:00AM
Paddington in Peru + Childhood Favourites
43 mins
The Next Normal: Cloud Communications
21 mins
·
11:00, 18 Aug 2020
Amidst these trying times, consumers have found that they have more questions than ever. And serving at the frontline of corporates during this time, an efficient contact centre has become the core of many business operations. But what happens when customer support is #WFH? We speak to global cloud communications platform Infobip about the next generation of cloud contact centres, and how businesses can build connected customer experiences across all stages of the customer journey at scale.
Presenter: Audrey Raj
Producer: Audrey Raj
Share:
Recommended
Jan 24
·
45 minsAnimated Movies, Domesticated Animals & Dark Remakes
Jan 24
·
43 minsPaddington in Peru + Childhood Favourites
Download app
60,000 other podcasts in your hand
Recent episodes
0
Latest Stories
Podcasts · Jan 24 · 45 mins
Animated Movies, Domesticated Animals & Dark Remakes
Podcasts · Jan 24 · 49 mins
Madness in Paris as Man City Squandered A 2-0 Lead Against PSG
Podcasts · Jan 24 · 43 mins
Paddington in Peru + Childhood Favourites