BFM 89.9
The Business Station
Recommended
47 mins
1 hr 27 mins
44 mins
Artificial Intelligence based conversational interfaces have come a long way. In the past, we had to speak like robots but today, the robots are speaking like us. These changes are also rapidly transforming customer service interactions across various industries including banking and financial services, retail, ecommerce, healthcare and more. With chatbots and AI proving increasingly popular in the customer service industry in Asia, it’s a good time to have a look at how businesses can adopt them quickly and improve their business front.
Presenter: Jeff Sandhu
Producer: Jeff Sandhu
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11:00, 9 Jul 2020
Artificial Intelligence based conversational interfaces have come a long way. In the past, we had to speak like robots but today, the robots are speaking like us. These changes are also rapidly transforming customer service interactions across various industries including banking and financial services, retail, ecommerce, healthcare and more. With chatbots and AI proving increasingly popular in the customer service industry in Asia, it’s a good time to have a look at how businesses can adopt them quickly and improve their business front.
Presenter: Jeff Sandhu
Producer: Jeff Sandhu
Share:
Recommended
Jan 16
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47 minsThe Pen Is Still Mightier Than The Sword
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Recent episodes
0
Latest Stories
Podcasts · Jan 16 · 47 mins
The Pen Is Still Mightier Than The Sword
Podcasts · Jan 16 · 1 hr 27 mins
What is the Worst Thing You've Ever Eaten?
Podcasts · Jan 16 · 44 mins
Top 5 at 5: Will the Israel-Hamas Ceasefire Hold?