The COVID-19 pandemic has impacted every industry and person in the world. While most have been negative it has also certainly led to some interesting unintended effects that from certain perspectives, are more positive in nature. Take for instance the used car industry, sales have gone up over the past two years, owing to a series of factors including the semiconductor shortages in the manufacturing of new vehicles as well as customers in general looking to tighten their purse strings. However, with the purchase of a used vehicle, comes the topic of extended warranties - a necessary service that unfortunately has a less than ideal reputation amongst consumers. We speak with Jonathan Tham, CEO of Guard My Ride on how this reputation can be adjusted.