Is Gen-Z To Blame For The Hotel Staffing Shortfall?
Shaharuddin M Saaid, Executive Director, Malaysian Association of Hotel Owners (MAHO)
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The hotel sector has found it to be difficult to replenish its workforce as hotel jobs are perceived as 3D -- dirty, dangerous and difficult — which has long been considered unappealing by locals. It also reported that it has problems recruiting new talents as the younger generations, Gen-Z who prefer gig economy jobs and tend not to prefer working long hours despite overtime pays. But are the Gen-Zs the one to be blamed for hotel staff shortage?
We discuss this with Shaharuddin M Saaid, Executive Director, Malaysian Association of Hotel Owners (better known as MAHO).
Photo Credit : Shutterstock | Jacob Lund
Produced by: Richard Bradbury
Presented by: Richard Bradbury, Lily Chai
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Categories: markets, economy, Corporates, managing, SME, entrepreneurs, travel
Tags: MOHA, hotel, tourism, Genz, hoteliers, travel, f&b, human resources,