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Driven To Delight

Joseph Michelli

16-Jul-18 13:30

Driven To Delight

Sometimes you can look at well established brands and wonder how they manage to maintain their success. But what if you could get a glimpse into the inner workings of one of these brands? Joseph Michelli talks about his book, Driven To Delight, which provides insight into how Mercedes Benz USA puts customers first.

Produced by: Christine Wong

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Tags:  Driven To DelightJoseph MichelliMercedes BenzMercedes Benz USAEnterpriseRaise Your Gamebrandscustomer servicecustomer obsessedTelecom, IT, TechnologyPersonal DevelopmentManagerial Resources/DevelopmentEntrepreneur Resources/DevelopmentTechnology news, reviewsTechnologyMedical Innovation and TechnologyTechPersonal DevelopmentEntrepreneurship

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