BFM 89.9

Podcast  >  Enterprise  >  Raise Your Game  >  Serving From The Heart

Serving From The Heart

Christina Gill, Inspire Enrich

12-Feb-18 13:30

Serving From The Heart

It is often disheartening how Malaysian customer service works. The way we interact with customer service personnel and they interact with us is distant and often unfriendly. So how do you inject a bit of heart into the customer service experience? We speak to Christina Gill, the founder of Inspire Enrich as well as an ICF-ACTP certified professional coach, all about serving from the heart and how business owners can improve their customer service training.

Produced by: Christine Wong


Download the BFM mobile app. Stay at home and stay up-to-date.

Tags:  enterpriseraise your gameChristina GillInspire Enrichcustomer serviceServing From The Heartemotional hijacktraffic light approachbody languagePersonal Development


Business
Dan Lain-Lain

Share this podcast




Play / Pause

Listen now : Open For Business: Ganesh Bangah, Executive Chairman, Commerce.Asia

Today’s Shows



6:00 AM

The 6AM Stretch

8:05 AM

The Breakfast Grille

Adzim Halim, Country Head, Ninja Van Malaysia

9:35 AM

Ringgit & Sense

10:05 AM

Open For Business

Ganesh Bangah, Executive Chairman, Commerce.Asia

11:05 AM

Tech Talk

Cathy Song Novelli, Senior Vice President, Marketing and Communications of Hubilo

12:00 PM

Enterprise Biz Bytes

1:00 PM

The Breakfast Grille Repeat

Adzim Halim, Country Head, Ninja Van Malaysia

2:05 PM

Live & Learn

Alt-Ed #1: The Reggio Emilia Approach to Education

3:05 PM

Beyond the Ballot Box

tbc

4:05 PM

Health & Living

Why So Sudden: Heart & Time

5:05 PM

The Evening Edition

5:35 PM

Today On Twitter

6:05 PM

Inside Story

7:05 PM

The Evening Edition

7:35 PM

Popcorn Culture - Supercut

Psychological Thrillers

9:00 PM

I Love KL

10:00 PM

Back To Back