Conflict is part of working on a team and, while it’s often uncomfortable, it can also be healthy. There will, even should be, conflict in a group with a task that has even a minimum of complexity. Understanding why teams fight, how and when to get involved, and how to prevent fights in the future is a critical skill for all team leaders. Muhammad Sabri Rawi is Director of Research & Curriculum at ICLIF and he’ll be sharing tips on how to resolve team dynamics.