BFM 89.9

HIGHLIGHTS  GE15
Showing 1 to 17 of 28 results.
 



Using Tech to Recommend the Best Handymen & Service Experts

Using Tech to Recommend the Best Handymen & Service Experts

Lua Jes Min, CEO, Recommend.my

Digital and Personalised Customer Service

Digital and Personalised Customer Service

Guray Ozturk, Business Development Director, Infobip

When Is It Okay To Be Mad At Your Waiter?

When Is It Okay To Be Mad At Your Waiter?

Hello, May I Speak To A Human?!

Hello, May I Speak To A Human?!

Premkumar Chandrashegaran, Head of Data Science, Omnilytics

Today On Twitter: The Customer Is (Not) Always Right

Today On Twitter: The Customer Is (Not) Always Right

Humanising Your Customer Service Bots

Humanising Your Customer Service Bots

Anirudh Shenoy, Senior Product Manager, Yellow.ai

Talkative AI

Talkative AI

Rajesh Ganesan, ManageEngine

The Human Voice in an AI Future

The Human Voice in an AI Future

Ravi Saraogi, Uniphore

Audio Is Not Dead, Yet.

Audio Is Not Dead, Yet.

The Next Normal: Cloud Communications

The Next Normal: Cloud Communications

CS Gill, Infobip Malaysia

Embracing Technology For Better Customer Experiences

Embracing Technology For Better Customer Experiences

Scott Rigby, Adobe

Hospitality Asia Platinum Awards

Hospitality Asia Platinum Awards

Jenn Ong

Difficult Customer? Seven Proven Strategies To Turn The Relationship Around

Difficult Customer? Seven Proven Strategies To Turn The Relationship Around

Richard Bradbury | Freda Liu | Arvindh Yuvaraj

How Do You Tell If A Bot Is Human?

How Do You Tell If A Bot Is Human?

Richard Bradbury | Freda Liu | Christine Wong

Customer (Dis)Service

Customer (Dis)Service

Richard Bradbury | Christine Wong | Audrey Raj

Driven To Delight

Driven To Delight

Joseph Michelli

 
 




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Today’s Shows



6:00 AM

The 6AM Stretch

7:00 AM

World Market Watch

7:15 AM

Morning Brief

8:00 AM

The Breakfast Grille

Rebecca Tan, CEO of Generali Life Insurance Malaysia Berhad

8:30 AM

Morning Brief

9:00 AM

Opening Bell

9:35 AM

Ringgit & Sense

10:05 AM

Open For Business

Shafarudin Sariman, SPEEDA

11:05 AM

Tech Talk

Albert Caustio, Founder and CEO of HandPlus Robotics

12:00 PM

Enterprise Biz Bytes

Najman Maliki, Web Developer, BFM

1:00 PM

The Breakfast Grille Repeat

Rebecca Tan, CEO of Generali Life Insurance Malaysia Berhad

2:05 PM

Live & Learn

3:05 PM

Beyond the Ballot Box

tbc

4:05 PM

Health & Living

Attempted Suicide Is Decriminalised. Now We Need Better Mental Health Services

5:00 PM

The Evening Edition

5:35 PM

Today On Twitter

6:05 PM

Inside Story

7:05 PM

The Evening Edition

7:35 PM

Popcorn Culture - Supercut

Biggest Jerks On-Screen

9:00 PM

I Love KL

10:00 PM

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