BFM 89.9

Showing 1 to 17 of 26 results.
 



When Is It Okay To Be Mad At Your Waiter?

When Is It Okay To Be Mad At Your Waiter?

Hello, May I Speak To A Human?!

Hello, May I Speak To A Human?!

Premkumar Chandrashegaran, Head of Data Science, Omnilytics

Today On Twitter: The Customer Is (Not) Always Right

Today On Twitter: The Customer Is (Not) Always Right

Humanising Your Customer Service Bots

Humanising Your Customer Service Bots

Anirudh Shenoy, Senior Product Manager, Yellow.ai

Talkative AI

Talkative AI

Rajesh Ganesan, ManageEngine

The Human Voice in an AI Future

The Human Voice in an AI Future

Ravi Saraogi, Uniphore

Audio Is Not Dead, Yet.

Audio Is Not Dead, Yet.

The Next Normal: Cloud Communications

The Next Normal: Cloud Communications

CS Gill, Infobip Malaysia

Embracing Technology For Better Customer Experiences

Embracing Technology For Better Customer Experiences

Scott Rigby, Adobe

Hospitality Asia Platinum Awards

Hospitality Asia Platinum Awards

Jenn Ong

Difficult Customer? Seven Proven Strategies To Turn The Relationship Around

Difficult Customer? Seven Proven Strategies To Turn The Relationship Around

Richard Bradbury | Freda Liu | Arvindh Yuvaraj

How Do You Tell If A Bot Is Human?

How Do You Tell If A Bot Is Human?

Richard Bradbury | Freda Liu | Christine Wong

Customer (Dis)Service

Customer (Dis)Service

Richard Bradbury | Christine Wong | Audrey Raj

Driven To Delight

Driven To Delight

Joseph Michelli

5 Years of Tun-phoria?

5 Years of Tun-phoria?

The Morning Run Crew

Managing Mindsets: Part Four: Complaints As Gifts

Managing Mindsets: Part Four: Complaints As Gifts

George Aveling, TMI Consultancy

 
 




Play / Pause

Listen now : World Market Watch

Today’s Shows



6:00 AM

The 6AM Stretch

7:00 AM

World Market Watch

7:15 AM

Morning Brief

8:00 AM

The Breakfast Grille

Rodrigo Ribeiro de Arajo, CEO, Vale Malaysia

8:30 AM

Morning Brief

9:00 AM

Opening Bell

9:35 AM

Pressing Matters

10:05 AM

Open For Business

Anne and Boh, Co-founders of Anbo

11:05 AM

Raise Your Game

Aaron Dason, Head of Operations, M.A.D. Movement

12:00 PM

Enterprise Biz Bytes

1:00 PM

The Breakfast Grille Repeat

Rodrigo Ribeiro de Arajo, CEO, Vale Malaysia

2:05 PM

Redefining Success

3:05 PM

Earth Matters

Under the Stars: Zero Waste Festival

3:30 PM

Earth Matters

Macaranga Wrap-up: September 2022

4:05 PM

Health & Living

NCD Chronicles #3: Being On Dialysis Isn’t The End of the Road

5:00 PM

The Evening Edition

5:35 PM

Today On Twitter

6:05 PM

Inside Story

7:05 PM

The Evening Edition

7:35 PM

Everyone’s A Critic

8:05 PM

Just For Kicks

9:00 PM

GGWP

10:00 PM

Wavelength