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Showing 1 to 17 of 30 results.
 



Trending Today: Rate Our Govt's Customer Service

Trending Today: Rate Our Govt's Customer Service

AI Assembled: How IKEA's BILLIE AI Could Change The Face of Customer Experience

AI Assembled: How IKEA's BILLIE AI Could Change The Face of Customer Experience

Byron Fernandez, Executive Vice President & Group Chief Information Officer , TDCX

Using Tech to Recommend the Best Handymen & Service Experts

Using Tech to Recommend the Best Handymen & Service Experts

Lua Jes Min, CEO, Recommend.my

Digital and Personalised Customer Service

Digital and Personalised Customer Service

Guray Ozturk, Business Development Director, Infobip

When Is It Okay To Be Mad At Your Waiter?

When Is It Okay To Be Mad At Your Waiter?

Hello, May I Speak To A Human?!

Hello, May I Speak To A Human?!

Premkumar Chandrashegaran, Head of Data Science, Omnilytics

Today On Twitter: The Customer Is (Not) Always Right

Today On Twitter: The Customer Is (Not) Always Right

Humanising Your Customer Service Bots

Humanising Your Customer Service Bots

Anirudh Shenoy, Senior Product Manager, Yellow.ai

Talkative AI

Talkative AI

Rajesh Ganesan, ManageEngine

The Human Voice in an AI Future

The Human Voice in an AI Future

Ravi Saraogi, Uniphore

Audio Is Not Dead, Yet.

Audio Is Not Dead, Yet.

The Next Normal: Cloud Communications

The Next Normal: Cloud Communications

CS Gill, Infobip Malaysia

Embracing Technology For Better Customer Experiences

Embracing Technology For Better Customer Experiences

Scott Rigby, Adobe

Hospitality Asia Platinum Awards

Hospitality Asia Platinum Awards

Jenn Ong

Difficult Customer? Seven Proven Strategies To Turn The Relationship Around

Difficult Customer? Seven Proven Strategies To Turn The Relationship Around

Richard Bradbury | Freda Liu | Arvindh Yuvaraj

How Do You Tell If A Bot Is Human?

How Do You Tell If A Bot Is Human?

Richard Bradbury | Freda Liu | Christine Wong

 
 




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Listen now : Enterprise Explores: Prof Said Bani C.M. Din, Founder and Managing Director, bzBee...

Today’s Shows



6:00 AM

The 6AM Stretch

7:00 AM

World Market Watch

Tony Nash, CEO, Complete Intelligence

7:15 AM

Morning Brief

7:30 AM

Morning Brief

Patrick Wong, Head of Bloomberg Intelligence Hong Kong

7:45 AM

Morning Brief

Rajen Devadason, Licensed Financial Planner at Manulife Investment Management (Malaysia) Berhad

8:00 AM

The Breakfast Grille

Chew Ne Weng, Managing Director, QES Group

8:30 AM

Morning Brief

Sunitha Ruthram, Advocate & Solicitor, Sunitha Ruthram & Co

8:45 AM

Morning Brief

9:00 AM

Opening Bell

9:15 AM

Opening Bell

9:35 AM

Ringgit & Sense

10:05 AM

Open For Business

William Lee, Founder and CEO, Easybook

11:00 AM

Tech Talk

Sharmini Ann Jacob, Executive Director of Business Transformation (People & Change), KPMG Malaysia (REPEAT)

12:00 PM

Enterprise Explores

Prof Said Bani C.M. Din, Founder and Managing Director, bzBee Consult / President of PRCA Malaysia; and Khaidi Kamaruddin, Founder, BULB Communique

1:00 PM

The Breakfast Grille Repeat

Alan Ong, Managing Director, Sin Kung Logistics

2:05 PM

Beyond the Ballot Box

TBC

3:05 PM

Live & Learn

Breaking the gridlock: Reimagining Cooperation in a Polarised World, Niloy Banerjee, Resident Representative for Malaysia, Singapore and Brunei Darussalam, United Nations Development Programme (UNDP)

4:05 PM

Health & Living

Life With Autistic Daughters, Dr Rajini Sarvananthan, Consultant Developmental Paediatrician | Nik Didi, Parent

5:00 PM

Top 5 at 5

6:00 PM

Inside Story

Talkback Thursday

7:30 PM

Beyond the Ballot Box (REPEAT)

9:00 PM

I Love KL

10:00 PM

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