| Date | Programmes | Podcast Title | |
|---|---|---|---|
| 06-Oct-22 |
Tech Talk (11:00 AM) |
Digital and Personalised Customer Service
Guray Ozturk, Business Development Director, Infobip |
|
| 03-Aug-22 |
The 6AM Stretch (6:00 AM) |
When Is It Okay To Be Mad At Your Waiter?
|
|
| 28-Jul-22 |
Evening Edition (7:00 PM) |
Hello, May I Speak To A Human?!
Premkumar Chandrashegaran, Head of Data Science, Omnilytics |
|
| 24-Jun-22 |
Evening Edition (5:35 PM) |
Today On Twitter: The Customer Is (Not) Always Right
|
|
| 18-Feb-22 |
Enterprise Biz Bytes (12:00 PM) |
Humanising Your Customer Service Bots
Anirudh Shenoy, Senior Product Manager, Yellow.ai |
|
| 25-Feb-21 |
Tech Talk (11:00 AM) |
Talkative AI
Rajesh Ganesan, ManageEngine |
|
| 15-Dec-20 |
Open For Business (10:00 AM) |
The Human Voice in an AI Future
Ravi Saraogi, Uniphore |
|
| 12-Oct-20 |
Enterprise Biz Bytes (12:45 PM) |
Audio Is Not Dead, Yet.
|
|
| 18-Aug-20 |
Resource Centre (11:00 AM) |
The Next Normal: Cloud Communications
CS Gill, Infobip Malaysia |
|
| 05-Jul-19 |
Enterprise Biz Bytes (12:00 PM) |
Embracing Technology For Better Customer Experiences
Scott Rigby, Adobe |
|
| 20-Mar-19 |
HerVantage (11:00 AM) |
Hospitality Asia Platinum Awards
Jenn Ong |
|
| 25-Feb-19 |
Enterprise Biz Bytes (12:00 PM) |
Difficult Customer? Seven Proven Strategies To Turn The Relationship Around
Richard Bradbury | Freda Liu | Arvindh Yuvaraj |
|
| 05-Sep-18 |
Enterprise Biz Bytes (12:45 PM) |
How Do You Tell If A Bot Is Human?
Richard Bradbury | Freda Liu | Christine Wong |
|
| 21-Aug-18 |
Enterprise Biz Bytes (12:00 PM) |
Customer (Dis)Service
Richard Bradbury | Christine Wong | Audrey Raj |
|
| 16-Jul-18 |
Raise Your Game (1:30 PM) |
Driven To Delight
Joseph Michelli |
|
| 23-May-18 |
The 6AM Stretch (6:00 AM) |
5 Years of Tun-phoria?
The Morning Run Crew |
|
The 6AM Stretch
World Market Watch
Morning Brief
The Breakfast Grille
Professor Mushtak Al-Atabi, Provost and CEO of Heriot-Watt University Malaysia
Morning Brief
Opening Bell
Ringgit & Sense
Open For Business
Saravanan Chettiar Letchumenan, VStream Revolution
Tech Talk
Keith Swanson, Director, Fraud and Security Intelligence, Asia Pacific & Japan at SAS
Enterprise Biz Bytes
Bikesh Lakhmichand, CEO of 1337 Ventures
The Breakfast Grille Repeat
Professor Mushtak Al-Atabi, Provost and CEO of Heriot-Watt University Malaysia
Beyond The Ballot Box
Can Anwar Put Together a Cabinet Solely Based on Principles & Merit?
Live and Learn
Health & Living
World AIDS Day 2022: Equalising Access in Malaysia
The Evening Edition
Today On Twitter
Inside Story
The Evening Edition
Popcorn Culture
I Love KL
Back To Back
