BFM 89.9

HIGHLIGHTS 
Showing 1 to 17 of 30 results.
 




Date Programmes Podcast Title  
18-Jan-24 Evening Edition
(5:30 PM)
Trending Today: Rate Our Govt's Customer Service
10-Jul-23 Enterprise Explores
(12:00 PM)
AI Assembled: How IKEA's BILLIE AI Could Change The Face of Customer Experience
Byron Fernandez, Executive Vice President & Group Chief Information Officer , TDCX
06-Mar-23 Open For Business
(10:00 AM)
Using Tech to Recommend the Best Handymen & Service Experts
Lua Jes Min, CEO, Recommend.my
06-Oct-22 Tech Talk
(11:00 AM)
Digital and Personalised Customer Service
Guray Ozturk, Business Development Director, Infobip
03-Aug-22 The 6AM Stretch
(6:00 AM)
When Is It Okay To Be Mad At Your Waiter?
28-Jul-22 Evening Edition
(7:00 PM)
Hello, May I Speak To A Human?!
Premkumar Chandrashegaran, Head of Data Science, Omnilytics
24-Jun-22 Evening Edition
(5:35 PM)
Today On Twitter: The Customer Is (Not) Always Right
18-Feb-22 Enterprise Explores
(12:00 PM)
Humanising Your Customer Service Bots
Anirudh Shenoy, Senior Product Manager, Yellow.ai
25-Feb-21 Tech Talk
(11:00 AM)
Talkative AI
Rajesh Ganesan, ManageEngine
15-Dec-20 Open For Business
(10:00 AM)
The Human Voice in an AI Future
Ravi Saraogi, Uniphore
12-Oct-20 Enterprise Explores
(12:45 PM)
Audio Is Not Dead, Yet.
18-Aug-20 Resource Centre
(11:00 AM)
The Next Normal: Cloud Communications
CS Gill, Infobip Malaysia
05-Jul-19 Enterprise Explores
(12:00 PM)
Embracing Technology For Better Customer Experiences
Scott Rigby, Adobe
20-Mar-19 HerVantage
(11:00 AM)
Hospitality Asia Platinum Awards
Jenn Ong
25-Feb-19 Enterprise Explores
(12:00 PM)
Difficult Customer? Seven Proven Strategies To Turn The Relationship Around
Richard Bradbury | Freda Liu | Arvindh Yuvaraj
05-Sep-18 Enterprise Explores
(12:45 PM)
How Do You Tell If A Bot Is Human?
Richard Bradbury | Freda Liu | Christine Wong
 
 




Play / Pause

Listen now : Opening Bell

Today’s Shows



6:00 AM

The 6AM Stretch

7:00 AM

World Market Watch

Kingsley Jones, Chief Investment Officer, Jevons Global

7:15 AM

Morning Brief

7:30 AM

Morning Brief

Dr Adrian Ang, Research Fellow and Coordinator of the US Programme, S. Rajaratnam School of International Studies

7:45 AM

Morning Brief

Dr Azmil Tayeb, Political Scientist, Universiti Sains Malaysia

8:00 AM

The Breakfast Grille

Associate Professor Dr Ramesh Nair, Immediate Past President, Malaysian English Language Teaching Association & Dr Lee Su Kim, Author and Former Associate Professor, English Language Studies, Universiti Kebangsaan Malaysia

8:30 AM

Morning Brief

Dato' Vignesh Kumar, Advocate and Solicitor

8:45 AM

Morning Brief

9:00 AM

Opening Bell

9:15 AM

Opening Bell

Genevieve Ng Pei Fen, Consumer & glove analyst, MIDF Investment Bank

9:35 AM

Pressing Matters

Gerald Feierstein, Senior Fellow on U.S. Diplomacy, Middle East Institute

10:05 AM

Open For Business

Celine Ting, Co-founder and Managing Director, OpenAcademy.

11:05 AM

P&L

LHDN’s e-Invoicing Regime: What Businesses Need To Know Now

12:00 PM

Enterprise Explores

The State of Malaysian Small Businesses

1:00 PM

The Breakfast Grille Repeat

2:05 PM

Today I Learned

3:05 PM

Earth Matters

4:05 PM

Health & Living

7:05 PM

The Evening Edition

7:30 PM

Just For Kicks

9:00 PM

GGWP

10:00 PM

Wavelength