Date | Programmes | Podcast Title | |
---|---|---|---|
06-Mar-23 |
Open For Business (10:00 AM) |
Using Tech to Recommend the Best Handymen & Service Experts
Lua Jes Min, CEO, Recommend.my |
|
06-Oct-22 |
Tech Talk (11:00 AM) |
Digital and Personalised Customer Service
Guray Ozturk, Business Development Director, Infobip |
|
03-Aug-22 |
The 6AM Stretch (6:00 AM) |
When Is It Okay To Be Mad At Your Waiter?
|
|
28-Jul-22 |
Evening Edition (7:00 PM) |
Hello, May I Speak To A Human?!
Premkumar Chandrashegaran, Head of Data Science, Omnilytics |
|
24-Jun-22 |
Evening Edition (5:35 PM) |
Today On Twitter: The Customer Is (Not) Always Right
|
|
18-Feb-22 |
Enterprise Biz Bytes (12:00 PM) |
Humanising Your Customer Service Bots
Anirudh Shenoy, Senior Product Manager, Yellow.ai |
|
25-Feb-21 |
Tech Talk (11:00 AM) |
Talkative AI
Rajesh Ganesan, ManageEngine |
|
15-Dec-20 |
Open For Business (10:00 AM) |
The Human Voice in an AI Future
Ravi Saraogi, Uniphore |
|
12-Oct-20 |
Enterprise Biz Bytes (12:45 PM) |
Audio Is Not Dead, Yet.
|
|
18-Aug-20 |
Resource Centre (11:00 AM) |
The Next Normal: Cloud Communications
CS Gill, Infobip Malaysia |
|
05-Jul-19 |
Enterprise Biz Bytes (12:00 PM) |
Embracing Technology For Better Customer Experiences
Scott Rigby, Adobe |
|
20-Mar-19 |
HerVantage (11:00 AM) |
Hospitality Asia Platinum Awards
Jenn Ong |
|
25-Feb-19 |
Enterprise Biz Bytes (12:00 PM) |
Difficult Customer? Seven Proven Strategies To Turn The Relationship Around
Richard Bradbury | Freda Liu | Arvindh Yuvaraj |
|
05-Sep-18 |
Enterprise Biz Bytes (12:45 PM) |
How Do You Tell If A Bot Is Human?
Richard Bradbury | Freda Liu | Christine Wong |
|
21-Aug-18 |
Enterprise Biz Bytes (12:00 PM) |
Customer (Dis)Service
Richard Bradbury | Christine Wong | Audrey Raj |
|
16-Jul-18 |
Raise Your Game (1:30 PM) |
Driven To Delight
Joseph Michelli |
Lagu-Lagu Dulu-Dulu (REPEAT)
A Bit of Culture (REPEAT)
I Love KL (REPEAT)
Best of Enterprise (REPEAT)
Raise Your Game (REPEAT)
Popcorn Culture (REPEAT)
Popcorn Culture (REPEAT)
GGWP (REPEAT)
Pick Of The Pops
Wavelength (REPEAT)