Whether you are a fan or not, the buzz and growth of AI doesn’t look like it’s going to stop anytime soon, especially with the money being pumped in. Today on Biz Bytes, we take a look at this topic from 2 angles - how we can tap into AI to improve productivity, but also a look at the potential downsides of using AI at work.

We start the show by exploring the potential downsides of AI on the back of a recent study that sheds light and validates concerns of this new technology, which includes employees experiencing loneliness and insomnia. We dive into the study with Ke Micheal Mai, one of the authors of the study and Assistant Professor of Management and Organisation at National University of Singapore (NUS) Business School.

On the productivity side, following comments from Blackrock CEO that AI’s productivity gains could save the US from inflation, we explore ways you can to tap into ChatGPT and generative AI tools to help improve productivity. That’s a conversation we had with Pang Sern Yong, Founder of AIHQ, a training and consultancy service provider that focuses on ChatGPT and AI tools, who is also the founder of the ChatGPT Community Facebook group that’s 13,000 members strong.