BFM 89.9
The Business Station
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Consumers are confused and unhappy. Does the Goods and Services Tax of 6% cover the service charge? Are they required to pay the 10% service charge even if they're not happy with the service received? Meanwhile, it has become a key issue in staff remuneration and retention for the hospitality industry.
to pay or not to pay: the service charge sagamihr consultingaariana hospitalitygsttaxreginald t pereiraservice chargehospitality
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