Public service in government institutions has alsways been criticised for its inefficiency. Government hospitals, for example, receive the most complaints for delivering poor service and being inefficient.

Today on the Evening Edition we discussed the transformation of public service delivery in the country with Dato Dr Amin Khan, Director of 'Public Service Delivery Transformation' (PSDT), Special Project & Crime and Dr Sukumar Mahesan, Hospital Director, Hospital Tunku, Rahimah, Klang.