Tanjung Malim MP Chang Lih Kang tweeted a picture while waiting in a long queue to collect his passport. For context, he added the online application process was efficient while the collection process needs some work. This got netizens responding with their own experiences. We get into it.

Image Source: Alii Sher, Shutterstock

Produced by: Evening Edition

Presented by: Lee Chwi Lynn, Sharmilla Ganesan

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Categories:  government

Tags:  government office,  lines efficiency,  passport,  immigration,  queue,