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Showing 1 to 17 of 30 results.
 



Trending Today: Rate Our Govt's Customer Service

Trending Today: Rate Our Govt's Customer Service

AI Assembled: How IKEA's BILLIE AI Could Change The Face of Customer Experience

AI Assembled: How IKEA's BILLIE AI Could Change The Face of Customer Experience

Byron Fernandez, Executive Vice President & Group Chief Information Officer , TDCX

Using Tech to Recommend the Best Handymen & Service Experts

Using Tech to Recommend the Best Handymen & Service Experts

Lua Jes Min, CEO, Recommend.my

Digital and Personalised Customer Service

Digital and Personalised Customer Service

Guray Ozturk, Business Development Director, Infobip

When Is It Okay To Be Mad At Your Waiter?

When Is It Okay To Be Mad At Your Waiter?

Hello, May I Speak To A Human?!

Hello, May I Speak To A Human?!

Premkumar Chandrashegaran, Head of Data Science, Omnilytics

Today On Twitter: The Customer Is (Not) Always Right

Today On Twitter: The Customer Is (Not) Always Right

Humanising Your Customer Service Bots

Humanising Your Customer Service Bots

Anirudh Shenoy, Senior Product Manager, Yellow.ai

Talkative AI

Talkative AI

Rajesh Ganesan, ManageEngine

The Human Voice in an AI Future

The Human Voice in an AI Future

Ravi Saraogi, Uniphore

Audio Is Not Dead, Yet.

Audio Is Not Dead, Yet.

The Next Normal: Cloud Communications

The Next Normal: Cloud Communications

CS Gill, Infobip Malaysia

Embracing Technology For Better Customer Experiences

Embracing Technology For Better Customer Experiences

Scott Rigby, Adobe

Hospitality Asia Platinum Awards

Hospitality Asia Platinum Awards

Jenn Ong

Difficult Customer? Seven Proven Strategies To Turn The Relationship Around

Difficult Customer? Seven Proven Strategies To Turn The Relationship Around

Richard Bradbury | Freda Liu | Arvindh Yuvaraj

How Do You Tell If A Bot Is Human?

How Do You Tell If A Bot Is Human?

Richard Bradbury | Freda Liu | Christine Wong

 
 




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Today’s Shows



6:00 AM

The 6AM Stretch

7:00 AM

World Market Watch

Laurent Lequeue, independent market analyst

7:15 AM

Morning Brief

7:30 AM

Morning Brief

Dr. James Dorsey, Senior Fellow, S.Rajaratnam School of International Studies

7:45 AM

Top Story

Yun Liu, ASEAN economist, HSBC

8:00 AM

The Breakfast Grille

Ching Chee Pun, Executive Chairman, Sunzen Biotech Berhad

8:30 AM

Morning Brief

Ranjit Singh, senior litigation partner of Ranjit Singh & Yeoh

8:45 AM

Morning Brief

9:00 AM

Opening Bell

9:15 AM

Opening Bell

9:35 AM

What's the Focus

10:05 AM

Open For Business

Vijayakumar Tangarasan, Country Head, IWG Malaysia

11:00 AM

Mattsplained

Matt Armitage, Founder, Kulturpop.

12:00 PM

Enterprise Explores

Charlene Marie Samuel, Director of Autism Behavioural Centre & Wong Yew Munn, Co-Founder & CEO of CookX Asia

1:00 PM

The Breakfast Grille Repeat

Ching Chee Pun, Executive Chairman, Sunzen Biotech Berhad

2:05 PM

Front Row

Living Bach, Lee Hai Lin, Violinist & Founding Member, Wicked Music People | Dr David Chin, Founder and Artistic Director, Bachfest Malaysia | Anna Schmidt, Filmmaker

3:05 PM

Good Things

The Malaysia Teacher Prize, Constance Yuen, CEO, Pemimpin GSL | Muhammad Nazmi bin Rosli, MTP 2023 Winner | Khou Jerome, MTP Top 10 Finalist

4:05 PM

Health & Living

Doctor in the House: All You Want To Know About UTIs; Dr George Lee, Consultant Urologist

5:00 PM

Top 5 at 5

6:00 PM

Inside Story

7:30 PM

Just For Kicks

Can Manchester United Dent Arsenal’s Title Hopes?; Asran Rozain | Bob Holmes | Dez Corkhill

9:00 PM

A Bit of Culture (REPEAT)

Travel Broadens The Mind - Or Does It?; Kam Raslan | Julian Yap | Vernon Adrian Emuang