BFM 89.9

HIGHLIGHTS 
Showing 1 to 17 of 30 results.
 



Trending Today: Rate Our Govt's Customer Service

Trending Today: Rate Our Govt's Customer Service

AI Assembled: How IKEA's BILLIE AI Could Change The Face of Customer Experience

AI Assembled: How IKEA's BILLIE AI Could Change The Face of Customer Experience

Byron Fernandez, Executive Vice President & Group Chief Information Officer , TDCX

Using Tech to Recommend the Best Handymen & Service Experts

Using Tech to Recommend the Best Handymen & Service Experts

Lua Jes Min, CEO, Recommend.my

Digital and Personalised Customer Service

Digital and Personalised Customer Service

Guray Ozturk, Business Development Director, Infobip

When Is It Okay To Be Mad At Your Waiter?

When Is It Okay To Be Mad At Your Waiter?

Hello, May I Speak To A Human?!

Hello, May I Speak To A Human?!

Premkumar Chandrashegaran, Head of Data Science, Omnilytics

Today On Twitter: The Customer Is (Not) Always Right

Today On Twitter: The Customer Is (Not) Always Right

Humanising Your Customer Service Bots

Humanising Your Customer Service Bots

Anirudh Shenoy, Senior Product Manager, Yellow.ai

Talkative AI

Talkative AI

Rajesh Ganesan, ManageEngine

The Human Voice in an AI Future

The Human Voice in an AI Future

Ravi Saraogi, Uniphore

Audio Is Not Dead, Yet.

Audio Is Not Dead, Yet.

The Next Normal: Cloud Communications

The Next Normal: Cloud Communications

CS Gill, Infobip Malaysia

Embracing Technology For Better Customer Experiences

Embracing Technology For Better Customer Experiences

Scott Rigby, Adobe

Hospitality Asia Platinum Awards

Hospitality Asia Platinum Awards

Jenn Ong

Difficult Customer? Seven Proven Strategies To Turn The Relationship Around

Difficult Customer? Seven Proven Strategies To Turn The Relationship Around

Richard Bradbury | Freda Liu | Arvindh Yuvaraj

How Do You Tell If A Bot Is Human?

How Do You Tell If A Bot Is Human?

Richard Bradbury | Freda Liu | Christine Wong

 
 




Play / Pause

Listen now : BFM 89.9 -- The Business Station

Today’s Shows



6:00 AM

The 6AM Stretch

7:00 AM

World Market Watch

7:15 AM

Morning Brief

7:30 AM

Morning Brief

7:45 AM

Morning Brief

8:00 AM

The Breakfast Grille

Chew Ne Weng, Managing Director, QES Group

8:30 AM

Morning Brief

8:45 AM

Morning Brief

9:00 AM

Opening Bell

9:15 AM

Opening Bell

9:35 AM

The Property Show

10:05 AM

Open For Business

Abdul Muthalib Zulkarnain, Founder and CEO of Get Hyred

11:00 AM

The Workplace

TBC

12:00 PM

Enterprise Explores

TBC

1:00 PM

The Breakfast Grille Repeat

Chew Ne Weng, Managing Director, QES Group Description: Automated test equipment manufacturer QES Group was one of nine Malaysian companies named in Forbes Asia’s coverage of Best Under A Billion 2023, a list of companies that have outperformed the market despite global economic headwinds. How does the company stack-up in the Malaysian semiconductor space? We discuss the fortunes and prospects of QES Group with Managing Director Chew Ne Weng

2:05 PM

Beyond the Ballot Box

Why is Germany’s Far-Right Movement Gaining Strength? Frederik Holst, Political Scientist

3:05 PM

Earth Matters

How Can We End Waste Colonialism? Wong Pui Yi, Center to Combat Corruption and Cronyism (C4 Center) | Nabila Zulkeflee, Center to Combat Corruption and Cronyism (C4 Center)

4:05 PM

Health & Living

When Dengue Affects Rich Countries, Will We Take It More Seriously? Dr Dinu Guruge, Epidemiologist & Consultant for the Global Dengue Programme, Drugs for Neglected Diseases Initiative (DNDi)

7:05 PM

The Evening Edition

7:30 PM

Front Row [REPEAT]

7:35 PM

Popcorn Culture

8:00 PM

Cruise Control

10:00 PM

The Pulse