BFM 89.9

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Showing 1 to 17 of 27 results.
 




Date Programmes Podcast Title  
06-Oct-22 Tech Talk
(11:00 AM)
Digital and Personalised Customer Service
Guray Ozturk, Business Development Director, Infobip
03-Aug-22 The 6AM Stretch
(6:00 AM)
When Is It Okay To Be Mad At Your Waiter?
28-Jul-22 Evening Edition
(7:00 PM)
Hello, May I Speak To A Human?!
Premkumar Chandrashegaran, Head of Data Science, Omnilytics
24-Jun-22 Evening Edition
(5:35 PM)
Today On Twitter: The Customer Is (Not) Always Right
18-Feb-22 Enterprise Biz Bytes
(12:00 PM)
Humanising Your Customer Service Bots
Anirudh Shenoy, Senior Product Manager, Yellow.ai
25-Feb-21 Tech Talk
(11:00 AM)
Talkative AI
Rajesh Ganesan, ManageEngine
15-Dec-20 Open For Business
(10:00 AM)
The Human Voice in an AI Future
Ravi Saraogi, Uniphore
12-Oct-20 Enterprise Biz Bytes
(12:45 PM)
Audio Is Not Dead, Yet.
18-Aug-20 Resource Centre
(11:00 AM)
The Next Normal: Cloud Communications
CS Gill, Infobip Malaysia
05-Jul-19 Enterprise Biz Bytes
(12:00 PM)
Embracing Technology For Better Customer Experiences
Scott Rigby, Adobe
20-Mar-19 HerVantage
(11:00 AM)
Hospitality Asia Platinum Awards
Jenn Ong
25-Feb-19 Enterprise Biz Bytes
(12:00 PM)
Difficult Customer? Seven Proven Strategies To Turn The Relationship Around
Richard Bradbury | Freda Liu | Arvindh Yuvaraj
05-Sep-18 Enterprise Biz Bytes
(12:45 PM)
How Do You Tell If A Bot Is Human?
Richard Bradbury | Freda Liu | Christine Wong
21-Aug-18 Enterprise Biz Bytes
(12:00 PM)
Customer (Dis)Service
Richard Bradbury | Christine Wong | Audrey Raj
16-Jul-18 Raise Your Game
(1:30 PM)
Driven To Delight
Joseph Michelli
23-May-18 The 6AM Stretch
(6:00 AM)
5 Years of Tun-phoria?
The Morning Run Crew
 
 




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