| Date | Programmes | Podcast Title | |
|---|---|---|---|
| 31-Jan-24 |
Resource Centre (11:00 AM) |
Redefining CRM: Trends and Strategies for 2024
Gibu Mathew, Vice President & General Manager of Asia-Pacific, Zoho Corporation |
|
| 18-Jan-24 |
Evening Edition (5:30 PM) |
Trending Today: Rate Our Govt's Customer Service
|
|
| 05-Oct-23 |
Open For Business (10:00 AM) |
Digitally Bridging Businesses and Customers
Friday Chua, CiMS Tech |
|
| 08-Aug-23 |
Resource Centre (11:00 AM) |
The Rise of Southeast Asia's E-Shoppaholics
Fariz Maswan, Head of Sales & Partnership, Ninja Van Malaysia |
|
| 27-Jul-23 |
I Love KL (9:00 PM) |
Twelve Years On, It’s Still Style Over Speed
Asep Ahmad Iskandar, Founder, Art of Speed |
|
| 10-Jul-23 |
Enterprise Explores (12:00 PM) |
AI Assembled: How IKEA's BILLIE AI Could Change The Face of Customer Experience
Byron Fernandez, Executive Vice President & Group Chief Information Officer , TDCX |
|
| 04-Jul-23 |
Open For Business (10:00 AM) |
Using Disney and Pokémon IP to Help Businesses Drive Sales and Improve Customer Retention
Gary Chin, Founder & Director, Promo Partners |
|
| 23-Jun-23 |
Enterprise Explores (12:00 PM) |
How B2C Fintech Is Trying To Bypass Middlemen Like Agents and Banks
Jonathan Ong, Head of Direct-to-Consumer, Qoala | Wong Wai Ken, Malaysia Country Manager, Stashaway |
|
| 15-Jun-23 |
Open For Business (10:00 AM) |
Reinventing Optical Shopping
Daniel Lim, Founder, Spectaclex |
|
| 30-May-23 |
Open For Business (10:00 AM) |
Engaging Customers The Smart Way
Stephen Lim | Alvin Chooi, Co-Founders, Fusion QB |
|
| 20-Apr-23 |
The Breakfast Grille (8:00 AM) |
TDCX Making SEA The Hub Of CX Outsourcing
Byron Fernandez, Executive Vice President & Group CIO, TDCX |
|
| 18-Apr-23 |
The Breakfast Grille (8:00 AM) |
Habib Group Glittering On High Demand For Gold
Dato' Sri Meer Sadik, Group Executive Chairman, Habib Group |
|
| 06-Mar-23 |
Open For Business (10:00 AM) |
Using Tech to Recommend the Best Handymen & Service Experts
Lua Jes Min, CEO, Recommend.my |
|
| 31-Jan-23 |
Resource Centre (11:00 AM) |
WhatsApp Business Is Not Enough
Gerardo Salandra, CEO, Respond.io | Iaroslav Kudritskiy, COO, Respond.io |
|
| 08-Nov-22 |
Resource Centre (11:00 AM) |
The Magic of Conversational AI
Beerud Sheth, CEO, Gupshup |
|
| 06-Oct-22 |
Tech Talk (11:00 AM) |
Digital and Personalised Customer Service
Guray Ozturk, Business Development Director, Infobip |
|
A Bit of Culture (REPEAT)
Dating App Etiquette; Kam Raslan | Dhanya Nair | Sudais Ferhard
I Love KL (REPEAT)
The Lain Lain Exhibition - Embracing Differences; Wendy Teo, Curator, The Lain Lain Project
Enterprise Explores (REPEAT)
Mind Your Language: Creativity or Chaos?; Professor Said Bani C.M. Din, Founder and Managing Director, bzBee Consult | Khaidi Kamaruddin, Founder, BULB Communique
Popcorn Culture (REPEAT)
Popcorn Culture - Throwback: The Talented Mr. Ripley
GGWP (REPEAT)
Open House & Chill (with Couch Co-Op Games); Najman Maliki
Pick Of The Pops #540
The Pulse (REPEAT)
By The Way // Pulse Picks
